We have been exceeding our customer's expectations and will continue to do so. Below are some of the testimonials from our valued clients.

  • Ahmed Nagiub - BMW X5 2010
    Dear Adnan,

    I am extremely pleased with BMW X5 that I have purchased from your company, my purchase experience with X Concept was excellent, from start to finish. You were our first contact, and I could not ask for better treatment, assistance, and guidance through this entire experience. I have seen three or four cars with your competitors (Ras Al Khor & Sharjah) before I came to X Concept, I did not get the decency as I experienced at your dealership, I decided to change course and work with your dealership. Everyone at your dealership is personable, very knowledgeable, and professional, and worked to make (an experience I usually dread), very comfortable and productive. I give everyone my highest recommendations to buy a car from you showroom.

    I also want to acknowledge the great job Waseem did at registration RTA, I have been looking for a BMW with good condition but you sold me one with excellent condition,
    I was amazed by fastness of completion of required paperwork, a painless and efficient experience. Everything was prepared and highly knowledgeable. I was very impressed with all of your team, and I am very grateful, but still learning. Additional I was very impressed with you after sale services specially in my case where you guys were so clear and not hided anything abut the sunroof fixing. I am highly recommending your company to anyone wants to buy a good car dealing with decent team.


    Ahmed Nagiub
  • David Thomas - Porsche Boxster 2013
    Hi Adnan,

    Thoroughly enjoying the new car. It is a pleasure to drive.

    The experience of dealing with Xconcepts was great. It was professional from the start to finish. The test drive was quickly arranged, all paperwork completed with the minimum of fuss and delivery in under 26 hours from me saying "hello, can I test drive the white boxster".

    Great service, keep it up - and I will see you when I buy my 911!!

    Kind Regards
  • Mohamed Basyouni - Chevrolet Corvette Stingray 2014
    Thank you for your email and apologies about the delay since I have been traveling regularly forgot to respond earlier.

    As for the service I received at Xconcepts since my 1st walk in and even my 1st call over the phone has been impeccable!

    Really, Mr. Ammar was extremely efficient, knowledgeable and attentive.

    I always speak positively about Xconcepts and would have been bringing the vehicle to service through you as Ammar suggested if I didn't know the head of Liberty in person.

    Best regards,

    Mohamed Basyouni
  • James Raistrick - Land Rover LR4 HSE 2013
    My feedback is wholly positive from walking into the showroom to agreeing to the purchase and trade in of my old vehicle. There was some delay in arranging the vehicle delivery and registration, however, given that this was during the holy month of Ramadan and leading into Eid, I think your team pulled out all the stops.

    I would definitely recommend yourselves to friends and colleagues.


    James Raistrick
    Senior Manager, HSES Middle East Area
  • Patrick Henry Napier - Porsche Cayenne GTS 2014
    Good Morning
    I was sitting at the Porsche dealership, ready to sign off on a 2016 GTS when I decided to check Dubizzle. The time was around 23h45 the 1st time I called Ammar, and he offered to pick me up at the Metro station at FGB.

    From the time of the pick up to arriving at your showroom seeing the car, paying the deposit, the advise the attention the help he offered, has been nothing short of phenomenal.

    I am extremely satisfied and pleasantly surprised at the high level of professional service I received. Everything that was promised was done and received, from the detailing to the service and the registration, I can truly say that your team is highly professional, and I would never hesitate to purchase from you again.

    Kind regards

    Patrick Napier
    Head-Group Projects
  • Abu Backer Sidiq Kademane - Audi Q5 2014
    I would like to thank the X-concepts team and Mr. Ammar in particular for the best in class customer service. I must say that you have exceeded our expectations by providing additional services that we did not expect to have and also your effort to deliver the car as per our requirement so you have definitely delighted us with a pro active approach.

    Overall it was a very nice experience and we are loving our newly bought Audi Q5.

    I will always recommend my friends to approach X-concepts for their car purchase.

    Thank you,

    Best of Luck
    Abu Backer Sidiq
  • Arvind Rao - Audi Q7 2015
    Thank you for the excellent service provided.

    The information provided by Ammar on the phone and during our was visit was very clear and informative. At every step we felt very comfortable about buying a used car.

    We were provided a test drive and explained all features about the car and the procedure / next steps to do the paper work.

    From the day of seeing the car, we had the delivery within 2 days, which I believe is excellent considering we did a comprehensive checkup, insurance, registration, wheel balancing and tinting.

    We were so satisfied that we have recommended the showroom to a few friends who are interested in buying an Audi Q7.

    Overall experience is a clear 9 out of 10.

    Thanks & Regards

    Arvind Rao
    Sr. Brand & Strategic Alliance Manager
    Middle East & Iran
  • Mushtaq Ikramullah - BMW X6 35i 2010
    Dear Adnan,

    Thank you for helping make the purchase of my car a seamless and enjoyable experience. Also, thank you for taking care of the registration process and arranging for the car insurance.

    I am really happy with my purchase and will definitely recommend Xconcepts to my friends.

  • Sami I Semaan - Mini Cooper S Countryman 2013
    Thank you for the good service specially to Mr. Adnan and his colleague Mr. Ammar


    Sami I Semaan
  • Rishi Raj Singh Ruchaya - Land Rover LR4 2013

    Alaa Hamoudeh is a strong example of excelling customer service with a presentation manner and smile to match.

    Alaa was informative, transparent and practical with regards to my requirements to ensure my choice in vehicle was secured without hurdle and most important of all, secured with alignment to my wife's expectations on the vehicle in question.

    Alaa went out of his way to text me information and consult on securing the vehicle even after another customer was willing to pay full price for it which demonstrates his loyalty and commitment to ensuring his customer's word is his bond.

    What I anticipated to be a drawn out administration process, Alaa made very smooth indeed by guiding me every step of the way. I found this reassuring and it secured further my confidence in Alaa's ability to ensure I completed a smooth transaction. Alaa also demonstrated flexibility in the format of delivery for supporting documentation and turned around any outstanding requirements within 24 hours and I include in that portfolio the two foot steps for the vehicle sourced last minute upon my request. The purchase in its entirety took exactly a week from first viewing (5th March 2016) to closure on the deal (12th March 2016). This would actually have been a lot shorter had the weekend not been in consideration.

    In summary, I highly recommend Alaa Hamoudeh as a professional to engage with in regards to securing a Vehicle that both meets quality expectations whilst meeting a budget savvy customer. This is evidenced by Alaa's knowledge, capability and determination to get the job done and ensure his customer is happy. Alaa Hamoudeh has a friendly mannerism that will further reassure you that his professional delivery is not just bound by his work parameters but by the very nature of who he is.

    In my opinion, Alaa Hamoudeh is a fine ambassador and advocate for XConcepts evidencing broad knowledge of vehicle brands whilst focusing on the sometimes niche expectations of a customer.

    Thank you Mr. Alaa Hamoudeh and a very well done from a satisfied customers, Mr. Rishi Ruchaya and Mrs. Kiran Ruchaya


    Mr. Rishi Ruchaya

  • Christopher Konzelmann - Porsche Cayenne Turbo 2011


    Amaar, the sales representative that took care of the sales, has been absolutely perfect from beginning to the end and even after! Big thanks to him for his strong professionalism, seriousness and dedication.
    Have been sharing this good experience with my friends, and will definetly come to you when lokking to buy another car.

    Many thanks
  • Mark Dupree - Range Rover Sport Supercharged 2011

    My experience was extremely positive. When I stepped into the showroom I found a collection of high quality, well maintained cars and advice which I felt I could trust. My contact Ammar, was very straight forward and I decided to buy on the first inspection of my now new car. He made me a few promises based on time to finalise all paperwork as well as carry out a very minor piece of work, promises all of which were kept. I even later received a goodwill gesture which made me feel like I have been very well looked after.

    Overall I am very happy with my car, very happy with my experience of Xconcept and would recommend them to anyone who is looking for a high quality motor from a trusted provider.

    Mark Dupree.
  • Rami Mohamad Omar - Porsche 911 Carrera 4 2014

    Thank you for the good service, the car looks fantastic.

    kind Regards.
    Arch. Rami Omar
    Managing Director

  • Javier Liebana - Porsche Carrera 4S Cabriolet 2009

    Thanks for your quick and very professional service.

    We will be in contact.
    Kind regards

    Javier Liébana
  • Marcus Nealley - Audi S3 2016

    My wife and I are very happy with our experience. We have recently moved to Dubai and this was our first car purchase here. Ali was very helpful, answered all the questions we had and made the whole experience enjoyable. He was also very helpful in getting all of the RTA and insurance done very quickly. This was a huge help. Later this year we will be looking for a second car. Ali and X-Concepts will be the first place we look.


    Marcus Nealley
  • Guy Walker - Volkswagen Touareg 2012

    My experience with your showroom team was delightful, which made buying a car stress free and fun. Everyone at Xconcepts is; professional, sincere and diligent, the choice of vehicles are of a high standard and range that suited expectations and budget.

    I would certainly recommend you all and look forward to my next vehicle purchase !!

    Guy Walker
  • Rizwan Jafri - Range Rover Vogue HSE 2010

    Dear Adnan,

    Thanks for giving me an opportunity for feedback.
    First of all, i am very much satisfied and thankful to X-concept and specially you, to help me find a good car. Your services are not less than EXCELLENT. My experience with X-concept started with a phone call to Adnan Khalil on 26th December, 2015. Same day evening i visited showroom, after meeting with him, i liked the car and got comfort that i am dealing with reasonable people/company. Next day i made the deal after usual negotiation, till the delivery, the level of customer care was excellent.

    Happy new year, wish you and your company every success.

    Thanks & Best Regards,

    Rizwan Jafri
  • Obai Rahimi - Maserati Grantoursimo S 2015

    Dear Ammar,

    Thank you for your email and I would also like to thank you for your outstanding support.

    Your positive attitude was the main reason for closing the deal as you were very patient with me in terms of answering my million questions. You were also very honest and that plaid a big role in bilding the trust between the seller and the buyer. Moreover it was almost impossible for me to purchase the car without you supporting me with my bank ( HSBC ).

    I never considered buying a used car in my life, and this is the first. Thank you for helping me make that decision.

    I also trust that you will have the same attitude shall I face any issues with the car or if I need your support on something.

    I am planing to purchase a car for my wife in the coming month or two ( inshallah ) and defiantly you will be the first I contact.

    Best Regards,
    Obai Rahimi
  • Audi Q7 2014 - Ghassan Nimry

    Dear Ammar,

    Thanks for the quick transaction and for your prompt/efficient service.

    Eid Mubarak to you and your loved ones and Pls don't hesitate to contact me at anytime should you have any comments or questions.

    Best regards, Ghassan
  • Russel Burnett - Range Rover Vogue 2011

    Hi Ammar,

    Apologies for not giving you feedback on the service you provided and I came across this email while going through my to-do list! I’d like to just say thank you for the top service you guys provided in selling the range Rover and the car is an absolute dream to drive and performs very well. When that day comes along to change the vehicle for a Ferrari (haha) I’ll definitely look you up and pop by to look at your stock.

    As a last point I might be utilizing your car valeting facilities to have the Range valeted and waxed in the near future. I’ll be in touch.

    Warm Regards,

    Russell Burnett
  • Richard Porter - Audi RS6 2010

    Good Morning Ammar,

    Thank you for your email. I would recommend your service to anyone looking for an easy painless purchase of a car. Everything was made easy as possible and the process was smooth as I would have hoped for no pushy salesmen and quality cars on show.


    Richard Porter
  • Jerome M Despres - Toyota Prado 2011

    Hi Adnan,

    Everything was ok for me and we like our new car.
    Thank you for helping me in traffic department.
    Go on this way, your services are goods.

  • Hiram Aziz - Range Rover Sports 2014

    Dear Ammar,

    We would like to thank you for the great experience. You really took it to the next step. And we will not hesitate to refer you to any of our connection (we have already started).
    As a business consultant, this how you differentiate yourself from others.
    Once again thank you for all the support and looking forward to deal with you in the future.

    Best regards,

    Hiram E. Aziz
  • Lucy Franklyn - Land Rover LR2 2012

    Hi Ammar,

    Thank you so much for my new car, I do really love it. Being able to view a car on a Saturday and to be able to drive it out of your showroom on the Thursday afternoon, time wise is often an unmatchable deal with most places in Dubai! Your showroom is full of wonderfully expensive and fabulous cars...and despite mine being the ‘baby’ of the showroom, I was certainly not treated in any less of a manner than I feel you would give to people buying million dirham cars; thank you for this.

    I am also very grateful for the care and time you put into making sure my buying process was smooth with the Bank and the car was serviced and registered in a timely manner. Your driver on Thursday should also be thanked on my behalf. He was a super character, knowledgeable, passionate about his role with you and the company. I offered to pay for a fast track service as the queues looked awful but he smiled at his ‘pals’ and we were in and out in 9 minutes flat! Very amusing and he was very helpful, an asset to your team.

    We would certainly recommend you to friends of ours and hope to be able to come back to buy more cars from you.

    Thank you for everything.

    Best wishes
  • Noel Bowen - Audi A6 2013

    Dear Ammar,

    Well what can I say about X-Concepts. By far the Best Dealership in the UAE.
    From the time we walked into the dealership until we took delivery of our car, there was nothing I could find fault in.
    You, Ali and your team at X-Concepts have a unique attitude towards business, which is putting your customers first and that you do not find very often.
    X-Concepts is the only choice for when it comes to sourcing and financing a new / used vehicle.
    Thanks guys for your impeccable service and for making us feel like we were number 1.

    Best Regards

    Noel Bowen
  • Jonathan Sharp - Mercedes GL500 2012

    Hi Adnan

    I'm very pleased with the car, drives beautifully and goes like an absolute rocket ! Serious pickup, I wasn't expecting that sort of performance from a big comfy SUV. I liked the fact that there was no pressure when I walked into your showroom. You were knowledgable and didn't try to steer me towards any cars which would not have been suitable for what I needed. Agreeing on a price didn't take a lot of back and forth, very straightforward. Helping to arrange insurance and particularly the finance made it a much faster experience than the last car I bought. Having the car dropped off to me was a nice extra touch of service. Registration is always a challenge but that's just the way it is in Abu Dhabi. I'd have no qualms about recommending you to anybody looking for a high quality vehicle.

  • Amr Al Shamy - Porsche Boxster S 2014

    Hi Ammar

    Just wanted to give a quick review on my car buying experience with yourself and x-concepts. From the moment I walked into the show room as I was very well looked after, well greeted and given your full attention. First of all the selection of cars on offer is fantastic, with a wide range of well looked after high quality vehicles to choose from within the luxury space. After helping me choose the right car to fit my requirements you proceeded to offer me a haggle free and simple trade in process for my current car. Then upon placing my deposit, you secured my financing within 24 hours and I was driving off in my new car the following day while you handled the completion of the sale procedures of my current var. Have to say, one of the most pleasant buying experience I have had to date. Will be my first point of contact on my next purchase.

    Many thanks!

    Amr El Shamy

  • Ali Kazani - Porsche Cayenne GTS 2013

    Dear Ammar,

    It was pleasure to deal with you.
    Very good and quick service been provided from you.

    We appreciate dealing with you and will continue to deal with you.
    As mentioned, we are looking for Bentley as well as a Range Rover. Do let me know if you can assist me with that.

  • Muhammad Qaryuti - BMW 535 2013

    Dear Ammar,

    I'm really appreciating your hospitality and professionalism at work!! It was my pleasure to have deal with your classy showroom.
    I will be recommending your showroom to my friends.

  • Jose Ventura - Porsche Cayenne Turbo 2013
    Dear Ammar,

    Great service and professionalism! Excellent, we are not used to this in the UAE.
    Thank you so much for your support,

    Once again Thank you,

    Jose Ventura

  • Rodney Mark Pippin - Range Rover Sports 2012

    Hi Ammar,

    Thank you for the first class treatment I received at Xconcepts during the purchase of my car. From the moment I walked into the showroom nothing was ever to much you and your team removed the stress and hassle that comes with purchasing a car in the UAE. I was profoundly impressed with the integrity that you showed through the entire process, there were no false promises or hidden costs.

    I have recommended you to friends and colleagues.

    If I buy another car it will definitely be through Xconcepts.

    All the best,
  • Phil Carr - Mercedes GL500 2012

    Thanks Ammar.

    I was impressed with the service, very warm, friendly, fast and professional.

    I would happily recommend you to others.

  • Syed Akhtar - Range Rover Sport 2012

    Dear Ammar,

    Firstly thank you for your mail.

    I can honestly say after being in UAE for the past 4 years and managing to acquire almost over 20 cars new and second hand and dealing with various sales people from dealerships to second hand car showroom and losing faith in most I was very pleasantly surprised when I walked into XCensepts Auto’s showrooms. Your very professional honest non pushy approach gave me the conference straight away to purchase the car. The vehicle was exactly as descripted on your website and on the phone by you. The vehicle was marked at the right price and I like that I didn’t have to haggle with you too much. The whole process from start to finish was seamless. I have never come across any UAE dealer/showroom that even register’s and purchase the SALIK for the new owner. Thanks for going that extra mile. The car was delivered fully valeted and in excellent condition.

    I will highly recommend you and XCensepts Auto’s and have done so already. Good luck please keep the high standards going as I’m sure XCensepts Autos will be very successful.

    Once again thank you for a great experience.

    Kind Regards

  • Alyson Gibson - Range Rover Sport 2006

    To whom it may concern,

    Since September 2012 I have been saving little by little in order to eventually buy a car for my daughter’s 18th birthday. In March 2015 I was searching Dubizzle for a suitable car that I could arrange before her birthday which is on 13th April. I found a car and sent the link to my son who know everything about cars (I don’t have a husband to advise me with things like this). He immediately replied and said ‘DON’T’ go for this one, he somehow read into the advert and did not trust the information. Instead he sent me a link to a White Range Rover Sport which was being sold at Xconcepts in Dubai. It was a little more than my budget but since my son offered to accompany me I decided to go to see the car that evening. The first promise from Mr. Ammar was that if I called 30 minutes in advance he would prepare the car for viewing as it was at Al Tayor Motors having a service. The moment we arrived at Xconcepts I was driven to see the car and my son was allowed to drive and test the car – the first of many promises carried out!
    Every promise from then on was kept and well within the time that was stipulated. I had an agreement with Mr. Ammar about the price and fixing a few minor defaults. He not only gave me an excellent deal but he fixed a lot more things around the car that were not mentioned in my list. Mr. Ammar knew that this car was for a special girl and he wanted to make it really special!

    The car was prepared and taken to RTA for testing, Mr. Ammar again was very honest with me and said that although the car passed he would advise new tyres to make the car safer for my daughter. Ammar paid half towards the tyres to help me!

    I bought the car in March but as the birthday is in April Ammar even offered to keep the car secure in underground parking until my daughter’s birthday. I have bought and sold many cars and I have not always had the best experience but with xconcept from start to finish they were honest, very professional and gave me good advice and reassurance. I do appreciate feeling so confident that I have not only bought the dream car for my daughter but that it is safe and road worthy for many years to come. Ammar also told me to give my daughter his mobile number should she need any help once she had the car.

    One more thing, since I have been running it around and keeping it clean until my daughter’s birthday I have had several people approach me and offer Dh 10,000+ more than what I paid for it. This actually reassures me that Mr. Ammar and Xconcepts have given me an excellent deal and I really can’t thank them enough for helping me.

    Yours sincerely,

    Alyson Gibbons-Menzies
  • Hassan Hassan - Mercedes GLK350 2014

    Hi Ammar,

    My experience in dealing with you has been a positive and pleasant one, I have been particularly satisfied with your client centric approach and timely response. Your detailed knowledge of the industry and extended expertise advice coupled with your customer friendly character has been a great joy dealing for me. Also impressed by you meeting your promises and delivering against the advised tasks set out throughout the transaction. Thank you so much and look forward to continually dealing with you in future.


  • Thomas Caulfield - BMW 323 2010

    Hi Adnan

    Thanks for the e-mail. Was going to send you an e-mail in March but I am up the walls with work!

    I want to thank you for being very proactive when we hit that stumbling block in Abu Dhabi and please pass on my thanks to Jahangir for walking me through the registration process which pretty much took up his evening due to the system’s being down.

    Can you advise me should I go to a BMW dealership for maintenance or to your colleagues shop in Dubai or do you recommend anyone in Abu Dhabi?

    Thanks again

  • Elise Caggianiello - Audi Q5 2010

    Hi Ammar,

    Thank you for your help in buying our new car, I have been extremely pleased with the service that you provided throughout the process. You've kept me updated, resolved any issues with the vehicle on a timely basis and made sure everything was processed as quickly as possible for me to pick up the car. I would certainly buy another vehicle from you again as you took care of all the necessary actions so I didn't have to worry about finding the best insurance quote, contacting the bank for finance, getting the car registered or purchasing the Salik tag, this resulted in a stress-free purchase. In fact if you get any Golf GTI's or Audi A3's in the near future please do let me know as we will be buying a second car in the next few months!

  • William Prinsloo - Jaguar Daimler 2008

    Dear Ammar,

    Thank you for your excellent service throughout the purchase of my Daimler Super Eight. This will be the second time I have dealt with XConcepts-Auto and will certainly recommend anyone looking for a car that's well maintained and priced!

    Thank you once again!

    William Prinsloo
  • Hani Shehadeh - Audi S6 2013

    Hi Ammar,

    Thank you for the excellent service. The purchasing experience has been exceptional and it is great to know someone like you in the business. We will definitely do more business together.

    Wish you all the best.

    Best Regards
  • Mohsen Manialawy - Porsche 911 Carerra 2013

    Hi Ammar,

    Many thanks for your assistance, I love the new car.

    You have been very professional since I stepped into the showroom, going through the test drive process, finalizing the paper work, and accommodating my tight schedule to make receiving the new car a pleasant family experience, I would definitely recommend you and xconcepts to friends and family.

    Kind Regards.

  • Aldrin Sequeira - Porsche Cayenne S 2012

    Dear Ammar and Ali,

    After 14 years of living in Dubai I would like to commend you on a fantastic operation that I feel is totally trustworthy, efficient and, most importantly, effective.

    I went from first seeing the car on a Saturday afternoon to actually physically getting the keys and driving it out of the showroom by Wednesday morning. This is an incredible achievement, especially in Dubai. The service I got was impeccable as you not only organised insurance quotes and financing with MY bank but also registration transfer and a dealer service within the three working days.

    I will not hesitate to ask my friends to be in contact with you should they need to buy or sell their car. I will also be in contact with X Concepts when it's time to upgrade. You have been reliable and truly unique with your service offerings. Keep up the good work and thank you again for making it seem so easy.
    Kind regards,

    Aldrin Sequeira
  • Peter Norris - Porsche Cayenne GTS 2013

    Dear Ammar

    Many thanks for the email. I am delighted with the car so far. I have to say my experience with your dealership was nothing short of excellent - in this part of the world it is rare to find the quality of service that you guys offer. Needless to say you have one very satisfied customer - I will be sure to strongly recommend you to my friends. You will also be my first choice for any future car purchase.

    Many thanks again.

    Kind regards,

    Peter J. Norris
  • Christine Paul Gaskin - Range Rover Vogue 2012


    Thank you for your courteous email. We found the experience of buying from you, a very easy and helpful experience. Compared to other showrooms in Dubai, you are providing a very different service, a service in which we felt you took care of us and made the process very easy.

    I am sure your after sales service will be as good.

    I will have no hesitation in coming back to you for a second car or making a recommendation to our friends.


  • Kamran Ahmed - Porsche Cayman S 2014

    Dear Ammar,

    Thank you very much for assistance. I am throughly impressed by your services and would now continue using x-concepts for other deals.
    I would rate my overhaul experience as Excellent
  • Ross Hamilton - Volvo XC90 2009

    Hi Ammar,

    We've had family visiting, hence the delayed response.

    I was very happy with the high standard of service provided by X-Concepts.

    In particular, I very much appreciated that you made no false promises.

    You did exactly what you said you would do and in the time frame you gave to do it.

    There's too many companies that have an automatic response of "No problem" and then consistently fail to deliver.

    I would certainly use X-concepts again and would be happy to recommend you to my friends and colleagues.

    Best regards,

    Ross Hamilton
  • Badriya Casares - Audi A8 2011

    Dear Adnan,

    It would be my pleasure to give some feedback.

    Initially you and your establishment were highly recommended because of the quality of second hand cars being sold, the cars being sold at X-concepts all have a documented history of maintenance, accident free, and with low kilometers. I felt when I explained to you what I was looking for, you were able to easily understand my needs, and directed me to the most appropriate car and never once tried to pressure me to purchase something unsuitable for my needs and budget. Adnan, the purchase of the car was very easy and you did an outstanding job to explain the registration, insurance procedure and all my questions on the cars I was viewing.

    Without a doubt I will highly recommend X-concepts and you to anyone interested in purchasing a car.

    Wishing you the best,

  • Rajul Gohil - Porsche Cayenne Turbo 2009


    Feedback as follows:
    - Excellent client service;
    - Approachable and likeable people;
    - Helpful in answering all queries.
    - Helpful guy who took me out to test drive;
    - Nice karak chai given!! 
    - Smooth buying of new car and PX of my car and no hassle at all.
    - Straight up and honest dealing with me.

    In all, very happy with the helpful service and from start to finish the experience was at its best when its comes to client service. Every now and again in DUBAI (you probably know what this means) you do get the top/excellent client service and this was one of them.

    May be we shall work again in the future.
    All the best.
  • Bridget Nicholson - Audi TT 2012

    Hi Adnan,

    I'm very happy with "Lala" and just going to watch the vibration on the braking...

    I appreciate you made it as simple a process as possible and all your help. Will definitely be recommending you personally to others!

    All the best,
  • Ben Brown - Land Rover LR2 2009

    Hi Ammar,

    Thank you very much for your help.

    You've made buying our first car in Dubai extremely straightforward, which I understand is not always the case for some people in Dubai!

    We will certainly recommend you to our friends and will definitely come back to you should we need another car.

    Thanks again.

  • Edward Ellaby - Mercedes ML350 2011


    The car is great thank you.

    In terms of feedback, I was very impressed from my first contact with your business in the form of your website. This was professional and sufficiently detailed with good quality photos and interface.

    The showroom is spotless and you and the rest of the staff were polite and courteous. The service throughout the purchase was excellent and the assistance with registration was a fantastic benefit to myself.

    In short, I have no hesitation in recommending you to anyone I know that is considering a new car and I will certainly return to you in the first instance if I decide to upgrade.

    I also understand that you may have sourced a suitable vehicle for Ben Brown and congratulate you on that assuming deal it all goes through.

    Many thanks for your assistance and best of luck in business.

    Kind regards

  • Rudolf Tison - Audi Q5 2013

    Hey Adnan,

    Thank you for getting everything sorted out so quickly and smoothly. Really appreciated it. The car is great - really enjoying it.

    Thanks and regards,
  • John Barsby - Porsche Panamera S 2012

    Dear Ammar,

    Sorry for my slight delay in replying to this message. Firstly thank you to you and your team for the excellent service provided when I purchased the car.
    Maybe a little more details for you;
    I had been looking for a car for approximately the past 6 months and visited many many showrooms in Dubai, eventually decided on a Panamera. I looked at 6 or 7 Panameras in different showrooms around the city and received a range or service from terrible to quite good! Thankfully I can say dealing with Xconcepts was nothing short of excellent. I spotted the car on the internet and immediately came down to look, the car was being detailed at the time but your guys were happy to show me around and answer any questions (as I knew what I wanted I only had a few but either way they were answered).
    We agreed a price and then the whole process couldn't have gone any smoother, Xconcepts arranged everything giving me total peace of mind and also much quicker than I imagined! The car had a couple of very minor issues which you guys sorted before delivery and helped with anything else I needed!
    Quite a refreshing change to get such good service in Dubai! Thanks again to the team!

    Please feel free to use the mail in any of your marketing etc!

    Highly recommended, see you when I buy my next car!

    John Barsby
  • Zelto Bartolic - BMW X6 2009

    Dear Ammar,

    Thanks a lot for all the service provided by you.
    From the first moment I felt good, nice consultation, nice webpage, registration handling etc.
    Just to bring up some points of a lot more.
    Exactly what I expected, even more. Really appreciated.

    I am sure I will first take a look in your store when I am going to look for any further car.
    ( My wife will need a car as well)

    Thanks a lot
    Zeljko Bartolic
  • Greg Samuel - BMW 650 Gran Coupe 2013

    Dear Ammar,

    Thanks for the professionalism and manner in which you treated both Sesh and I with this transaction. We will definitely recommend you to our colleagues and friends should they be in the market for a slightly used but well looked after car. I was both elated and cautious in my drive home last night and not having driven the car before was really impressed with it.

    Thank you also for your offer to help me out with tyres and repairs on my Cayenne. I will definitely pop in next week to take you up on the offer.

    Kind Regards

    Greg Samuel
  • Jane Park - Audi Q5 2012

    Thank you Ammar...I am loving the car & appreciate all your help. We will definitely come back to see you when we are next looking for a new car.

    Thanks again,
  • Martin Hurley - Fiat 500 2012

    Dear Ammar

    Thank you for your assistance, total professionalism & efficiency when purchasing our new car.
    Hopefully we will be doing business again at some time in the future.

    kind regards

    Martin and Nichola
  • Thomas Kinch - Volvo XC60 2009

    Hi Ammar,

    This is the best car dealer experience I've had so far. Very friendly and professional from start to delivery. I'll definitely get back if I need another car.‎
    Thomas Kinch
  • John Rouse - Chevrolet Camaro SS 2012

    Hi Ammar

    I am happy to provide feedback regarding the recent purchase of my Camaro. You and Xconcepts are a refreshing change when it comes to the process of buying a new car. I am grateful for the help you provided with buying my old car, and the sale and customization of my new car. You made the process much easier to deal with, and for that I am grateful.


    John Rouse
  • Dadeech Jodha - Audi RS5 2014

    Dear Ammar,

    Thanks for your email.

    Sometimes, it is the small things you do for people that makes them come back to you again and again. The fact that my car was full with gas and the Salik tag was taken care of made me realise that you guys are leaving no stone unturned in order to provide the best experience to your clients.

    On the whole I think the entire transaction was a breeze, right from the time we entered your showroom till you delivered the car. You understood what I desired and I am really happy that you made me change my mind from buying the Porsche to the Audi. I've been driving it around today and realise that it gives me the best of both worlds, without any compromise!

    You were proactive and constantly provided me updates even though it was the quickest car purchase I have made till date; without any hiccups!

    Great job and keep up the good work! I know whom to go to for all my future purchases.

    Best regards,

    Dadeech Jodha
  • James Sibley - Mercedes ML350 2011


    Thank you very much for the excellent service your provided my wife and I when we purchased our new car from you. We thoroughly appreciated the following key attributes: honest, straight talking, sorting our insurance (better rate than we acheived!) and your PRO bringing the car to Abu Dhabi and sorting the registration. We will definitely be in contact in the future for any further car deals.

    James and Tanya
  • John Broadhead - Land Rover LR3 2009

    Dear Ammar,

    Straight away from entering the showroom I was impressed.

    There was a good array of vehicles on display and I was welcomed by staff.

    I had my focus on a LR3 viewed on your website via Dubizzle, after a short chat with yourself I was soon shown the car plus another 2 similar options.

    Any questions I had where answered clearly and I was then able to test drive my preferred option. During the test drive I was very happy with the quality of the car and the assistance given by a member of staff present.

    Sold, on return to the showroom I was very clear that I wanted the car and you talked me through the process clearly. Over the next week you went beyond the expected levels of customer service and arranged the purchase (loan), insurance, registration and salik with minimum input from myself.

    After the paperwork was settled and the down payment secured, the car was delivered directly to my house with all the associated documents and looking in mint condition for the age.

    Overall it was a very professional service and I will recommend yourself and the company to all.


  • Manjit Dhallu - BMW X5 2009


    Thanks for the note. It was a pleasure dealing with you. From the first phone call to enquire about vehicles I'm interested in, to the thoughtful advise given in helping me choose my final car, down to the attention to detail in preparing the car for delivery - first class!!

    Would gladly recommend you to any of my friends and colleagues. X-Concepts is a rare example to customer services done extremely well in the UAE.

    The X5 is going well so far (touch wood). Both wife and I are loving it very much (including the our 2yr daughter :)


  • Pronish Jain - Porsche 911 2009

    Thanks Ammar,

    My experience overall has been very good the car is very good also. I am enjoying the experience of owning a Porsche


  • Joel Russo - Audi RS5 2014

    Dear Ammar

    Thanks so much for all your help in buying my new Audi RS5 ! The car is amazing to drive. After first seeing the add on Dubizzle and then visiting your showroom for a test drive, your personal follow-up was very responsive and helpful, and definitely helped close the deal, after some initial questions over the optional specs included with this almost new car. The registration and insurance process was also very smooth, and I would definitely return or recommend Xconcepts in the future.

    Many Thanks and Best Regards.

    Joel Russo
  • Nadim Klat - VW Tiguan 2012


    Thank you very much for everything.
    You are asking for feedback on the whole experience? Super smooth 
    Appreciate your patience, and handling all the details.

    Best Regards,
  • Cheelan Goonetilleke - Land Rover LR4 2012

    Hello Ammar,

    Thank you.

    1. Your professionalism from my first text message is the key reason I went ahead with my purchase. The agencies I have engaged before do not possess basic customer service skills.
    2. The delay to finalise the purchase was frustrating. Though you were responsive and available at all times by phone. I would have preferred more options such as alternate vehicle options in the meantime.
    3. Wassim the PRO is great and a super positive personality.

    Buying a used car is based on trust and I think you are able to deliver that well.

  • Klauss Assmann - Porsche 911 Targa 4S 2010

    Dear Adnan,

    Very nice follow up e-mail. Thank you.
    The ride so far is great …thank you !

    Be sure you will still see me in the future…and let me know if you are in the mood to come by (after June….not open yet)

  • Paul Suckling - Jaguar XK 2003

    Hi Ammar
    the process for me was very straight forward and the customer service excellent. Lots of contact and all my questions dealt with. From what I have seen so far I would be happy to recommend you and the company.

    Best regards

  • Hicham Fakhoury - Audi Q7 2013

    Dear Ammar,

    I would like to thank you personally for your professional assistance from the get go. I have never met such a dedicated car professional.
    Your help in securing my financial option is of great appreciation and I would most definitely recommend your showroom to all my acquaintances.

    Hicham Fakhoury
  • Jason Dwyer - Nissan Armada 2010


    Sorry for the delay only very busy trying to start this new project.
    With regards to the purchase as I said I was very happy with the service in which you gave us. This was a concern of mine not going through a main dealer but the service you gave I feel was better than any dealer could offer and I would only be to happy to recommend purchasing a vehicle from Xconcepts autos.

    Kind regards

    Jason Dwyer
  • Ali Tariq - Land Rover LR3 2006

    Dear Mr. Ammar,

    Thank you for the excellent service and a good car. I am enjoying the drive.

    Your advice on car, customer handling, timely work and services were superb. For me the whole process was effortless as Xconcepts took care of everything and I was only handed the key to drive away in the car. Would be recommending my friends.

    I wish you the best and will keep in touch for future dealing.

    Thank you,

    Ali Tariq
  • Ismail Hassanien - Range Rover Vogue 2009
    Hi Adnan,

    I just wanted to say thank you for all your help yesterday. And we really appreciate the great “after Sale Service” you have provided us.

    I surely recommending all my friends and Colleagues to deal with you from now on.

    Thanks again!

  • Mikko Rattari - Range Rover Sport HSE 2012

    Hi Adnan,

    I have nothing but positive feedback and have already recommended Xconcepts Automobili to my friends and colleagues.

    As for more concrete feedback:

    • The website was really great, had all the relevant information and was very engaging and user friendly
    • First phone call to Xconcepts Mobili on a Thursday afternoon was very friendly (this was only to check whether the car was available) and we scheduled a meeting for Saturday
    • On Saturday when I arrived the car was already parked outside for me to take a look and test drive. The employees were really friendly and nice and Adnan answered every question professionally and was all over a good guy (which is important when making a big purchase like this).
    • After making a decision to buy the car after the test drive everything proceeded smoothly and fast.
    • Car collection was very efficient and well managed with Salik sticker placed in and the car was in an immaculate condition
    • Last but not least, I was always offered tea and refreshments (nice touch and much appreciated).
    All in all, very positive experience with a professional dealership and customer oriented sales guy.

    Keep up the great work.


  • Philip Johannes - Porsche Cayman S 2014

    Dear Ammar,

    Thank you very much.

    I wish to extend my appreciation to you for an impeccable service with regards to the purchasing process of purchasing my Porsche Cayman S. Your dedication and absolute attention to detail has provided me with the confidence and trust within your service and this has ensured a smooth process during the trade in of my previous vehicle and well as the purchase of my new Porsche from your company.

    All the commitments and promises made during this purchasing process, and my dreams have literally come true with now being a proud owner of a Porsche.

    Thank you once again for your impeccable service.

    Kind regards,
  • Miguel Palau - Porsche Cayenne GTS 2013
    Dear Ammar,

    Thank you very much.

    Yes we are happy with our new car and the good service you provide us.

    Best regards
    Miguel palau
  • Basell - Porsche Cayenne Turbo 2011
    Dear Ammar,

    In a market where customer service can be variable, to say the least, I was most impressed with the professionalism, dedication and integrity of the team at X-Concepts Automobili.

    The entire experience of purchasing my Porsche Cayenne Turbo was exemplary. I initially located the car on your website, which I found to be informative, up-to-date and well-designed. Only a few days later I had received the keys with all of the administration and paperwork having already been completed by your team.

    I look forward to doing business again with you in the near future.

    Kind regards

  • Rishi Rohra - VW Tiguan 2012

    Dear Ammar,

    We are very satisfied with the entire experience of dealing with you and your company.

    We will surely get back to you for our future requirements very soon.


    Rishi Rohra.
  • Colin Layton - VW Tiguan 2012

    Many thanks Adnan. Process from you and your team was extremely good I have to say and I will be recommending you guys to any friends who are looking for a car.
  • Kareem Kharoub - BMW X6 2012

    Dear Ammar,

    Thanks for the follow up. Overall I am quite satisfied with the car I got and the whole experience , I believe you have done every effort to make the process quite smooth.

    Best of luck and thanks a lot 

    Kareem Kharoub
  • Alvaro Christophe - Porsche Cayman R 2012

    Dear ADNAN

    Happy new year and thank you very much for delivery the second key of the Cayman R.
    I am really satisfied with your service and for your serious, it is super important nowadays.
    Thank you again for everything and keep in touch.

  • Gaetan Noel - Land Rover LR3 2008

    Dear Amar,

    Thank you for the excellent service that you offered me and the even better vehicle that you sold.

    It was a pleasure to do this deal with you and I really appreciate your genuine approach to see that this deal was brought to its finality. Its rarely that I find honest people like you these days !

    Be assured that I will refer you to more people....

    Thank you and hope to see you soon sometime.

  • Prashanth Kumar - Porsche Cayenne S 2008

    Dear Adnan

    Merry Christmas to you!

    I am loving the Porsche Cayenne S...... The entire process from the first day I walked into your showroom was amazing. I never went to another dealer after I came to yours. It felt like I friends who wanted to help me get the right car for me. From details like accessories to registration to loan processing and even the Salik tag..... it was all a breeze and enjoyable.

    Thank you Adnan and X concepts for an amazing experience!

    Thanks again
  • Mathil Fernandes - Range Rover Sport 2007

    Dear Ammar

    True to its tagline, "selling trust" X Concepts Automobili truly are a trustworthy and transparent automobile dealer.
    Their passion for good cars is clear from the moment one steps into their premises. The guys know every single detail of their cars and offer sincere and unbiased advice. I found Ammar to be hugely cooperative and supportive over each and every point of the sales process, beginning with showing me my future car, takng complete responsibility of the regulatory processes down to providing me with options and guidance over insurance. The guys at X Concepts spared no effort to make sure that all minor concerns and queries were addressed on time, allowing me to feel completely at ease with my car. Even beyond sale and transfer of the car they look forward to support and assist their customers so the ride remains enjoyable.

    At their level of dedication, service quality and committment it is no surprise they are admired by many. I wish X Concepts Automobili all the very best.

    Best service experience ever. Thank you X Concepts.

    Mathil Fernandes
  • Darrel Fergus - Toyota Prado 2011 & VW Passat 2009


    Thanks so much for all the assistance we have received so far. Our ownership experience has been very pleasant and the post-sale service commendable. The repairs on the Prado have been completed and the service greatly appreciated.

    I was wondering when the service appointment for the Passat is? Please let me know the date and time I should bring the car in. Ali mentioned that it should be this week sometime.


  • Chris Rae - VW Golf R 2013


    Thanks for your e-mail. The customer service given by you and your team was excellent and I have to say significantly better than almost every other car showroom I have dealt with in the UAE. I will look forward to visiting you guys again when I come to buy my next car.

  • Gokhan Yildiz - VW Tiguan 2012


    The whole experience is great in my view for the below reasons which came up to my mind.

    Internet search

    • Good quality pictures
    • Rich variety and high quality of the cars available in your showroom
    • Focused/Targeted car brands – target customer is very obvious
    • Background story of how your business is set up creates good bonding

    Showroom experience

    • High integrity, transparent and reliable staff
    • Staff very helpful to find resolutions to satisfy the needs of customers
    • Forthcoming in providing tech details of the cars
    • Clean and neat atmosphere

    Sales experience:

    • End to end service provided. I did not need to concern about any transaction. All done by X-concepts.
    • I just went and collected the keys.

    You are very strong in what and how you are doing. Keep on doing more of this.

    Best Regards,

    Gokhan Yildiz
  • Nicolas Cole - Audi RS5 2013

    Hi Amaar

    Thank you for all your assistance and help sorting everything out! Will be more than happy to recommend you guys to my friends!

    Nicolas Cole
  • Yogesh Doshi - BMW Z4 2014

    Thanks and congratulations to you and your wife, we wish all the best for your new wedded life.
    Feedback on my first experience with X concepts is “ You Are The Best”

  • Andre Wiid - Chevrolet Camaro 2012

    Hi Ammar

    I should thank you for the help , I will definitely contact you when I’m due for an upgrade your service and attention to detail was really good and I will refer any potential buyers I come across.

    Hope your wedding went well

  • Ramiz Hasan - Porsche Cayman 2010


    It was a pleasure to meet you and thank you for making the experience of buying my first Porsche for my wife an enjoyable experience.

    We will certainly be doing more business with you in the future.

    Eid Mubarak.


  • Steven Embleton - Mercedes GL500 2009

    You were a pleasure to deal with from the start, you made the whole process quite easy.

    I would definitely come to see you again for my next car, also would gladly recommend you to others.


  • Chris Spits - Porsche 911 Turbo 2009

    Dear Ali

    thanks for finding me my car dream with only 4000 km on the clock. At the beginning, I was hesitating to buy the most precious car I have ever owned not from the main dealer but the car and your services convinced me.
    I appreciated the extensive test drive with you and the offer to have the car checked at the Porsche garage. The included Porsche warranty, your kindness and an unbeatable price convinced me to take the car and after 13 months, I do not regret it.
    A very clean deal!

    I will come in again for my future car dreams and send you my friends.


  • Yaqoob Al Zarooni - Audi S8 2013

    Thanks Ammar

    The experience was great overall .... Really appreciated and wish you all the best ....


    Yaqoob Al Zarooni
  • Nitin Jakaty - Porsche Cayenne 2008

    Hi Ammar,

    I sincerely thank you and place on record the excellent professional support and service accorded to me during my purchase of Porsche Cayenne from X Concepts . I also sincerely Appreciate your management and Owner Mr Ali for his nice gesture which is rare in this day and age . My whole experience with X concepts has been exemplary . Many thanks , God Bless you and your management !!

    Best Regards.,

    NITIN Jakaty
  • Khaled Kaissi - Volvo XC90 2009

    Dear Mr.Ammar,

    Allow me to thank you once again for your exceptional and professional service. As promised, the whole experience of buying a car from your showroom was very remarkable and I was really impressed with how much you go out of your way in order to support a customer (asking your driver to take me for a round trip back to Sharjah in order to pick up something that I forgot at home was a clear gesture of your kindness & professionalism).

    The car runs great and the full detailing work done on it few hours before the final delivery was really impressive and made the car looks like brand new and not 4 years old.
    In addition, I didn’t have to worry about any other issues like the registration process, Salik as all this were covered by your team as well.

    Many thanks and looking forward for doing business again with you in the near future.

    Khaled Kaissi

    Khaled El-Kaissi
  • Herlina Susilo - Audi RS6 2009

    Hi Ammar,

    Just a quick note to thank you once again and that the car is going really well .

    Best regards
  • Scott Campbell - Porsche Cayenne S 2012

    Thanks Ammar- I was delighted with your service and delivery, I would be delighted to be able to deal with you again.

  • Nassir Al Ameeri - Audi A8 2012

    Dear Ammar,

    Thank you very much for the amazing service you rendered to me from the moment I called till the second I received the car. I am truly impressed by the professionalism and kindness exhibited during the whole process. It in stark contrary to most car dealers in the UAE.

    Rest assured, I doubt I will ever buy another car from anyone else because of the service and quality of the car, and as you have seen by ways of my brother contacting you, I have already begun suggesting your company to people I know. I will also be buying a small Audi A1/A4 for my wife once she has her license and will not look anywhere else but your showroom.

    Once again your great service, transparency and professionalism were the main reasons for my purchase. I felt, for the 1st time, that a car showroom was not up to something. Inshallah I will be visiting your showroom again.


    Nassir Al Ameeri
  • Dennis Balogh - Jaguar XK Cabriolet 2007

    Good Morning Ammar

    Thanks for your email. The car drives well and looks great. We both found dealing with yourself and XConcept very easy, nothing was too much trouble and your help was greatly appreciated. It is nice to be looking around a showroom and not be placed under any pressure to buy, just allowed to take our time and drive the cars we liked, and were not pushed into a decision.

    Hopefully we will have several trouble free years driving our Jaguar, and we will certainly recommend you and your company to our friends.


    Dennis Balogh
  • Rolf Fuhrmann - Mitsubishi Pajero 2011


    I would like to express my gratitude for such a great car buying experience. Every promise made was kept. You definitely meat and exceeded my expectations. You also organized a hassle free export of the car from Dubai to RAK and the registration over there.
    I am very pleased with our purchase of the 2011 Mitsubishi Pajero. The car is in great conditions and certainly not overpaid. So keep up the high professional and customer oriented work.

    Many thanks
    Rolf Fuhrmann
  • Jonathan Thornhill - Land Rover LR3 2009

    It was a pleasure doing business with you and Xconcepts for the second time, the whole experience from beginning to end was completed with no hassle and the utmost professionalism.

    Your service is open, honest and not pushy, a real pleasure, I will definitely be coming back in the future.

    Many Thanks and all the best with the website and for the future.

    Jonathan Thornhill
  • Tozi Pswarayai - VW Golf GTI 2012

    Hi Ammar,

    Thank you very much for all the assistance, and putting up with my constant 'nagging'. From the initial call I made to inquire about the vehicle, you were willing to accommodate me (you stayed open in the showroom to cater for my drive from Al Ain). Once I made it into your showroom, you were forthcoming with a lot of detail around the vehicle, and what else I requested, you were able to obtain for me. On delivery, you sent Waseem who helped to quicken the process to get my vehicle registered. The only down side is I was hoping to have the Vehicle Service book, but this you have already ordered and you will forward to me once you receive it.

    Thank you once again, and be sure that when my better half arrives in the UAE and is ready to purchase a vehicle, X Concepts will be the first stop!

    I have attached the Vehicle License Copy to the email as promised. Will definitely stay in contact!

    Have a great day!


  • Vishan Fernando - VW Passat CC 2011

    Dear Ammar,

    First of all thank you for your assistance in obtaining the vehicle.

    It was a pleasure having your services and would comment on a job well done.

    Thanks once again for your kind corporation and assistance.

    Thanks and regards,

    Vishan FERNANDO
  • Elemam Elnur - Porsche Cayenne Turbo S 2009

    Dear Brother Adnan

    First of all I would like to confirm to you that I received the Porsche Cayenne Turbo S on Thursday afternoon.

    I Am More than grateful to yourself and Xconcept - Auto Team for their professionalism and assistance from the first second I stepped into their showroom in Dubai.

    I would like to extend a special thank you to MR Adnan. i remember sending him an email to inquire about the Porsche Cayenne Turbo S when I was on vacation in Spain and he replied the same day. Then when I cam e back I went to see him after couple of calls and I made my purchase in less than 30 Minutes

    His honesty and advices made my decision quick and easy to purchase The Porsche Cayenne Turbo S.

    Also Mr Adnan arranged for the car to be sent to me in Abu Dhabi and they got it Checked and ready to be registered so I only had to go and sign which saved my Busy Schedule at least 3 to 4 Hours.

    This was my First Purchase from Xconcepts- Auto from first time and I am sure it won’t be the last. I highly advice any one who is interested in buying a clean low km under warranty cars from visiting xconcept –Auto and contacting MR Adnan

    Thanks a lot and see you soon
  • Tristan Boelting - Porsche Carerra S Cabriolet 2009

    Hi Adnan,

    thanks for your mail below. Generally I was very satifsfied with the service rendered by yourself and Ali from the beginning to the actual handover of the car.

    I think you have a very good stock of cars which specifically fit my requirements (2-5 year old Porsche 911) and the service was very proffessional and satisfactory overall.

    Keep it up & when I will buy a new car in about 2 years time I will certainly have a look at concept cars first to see what you guys have to offer.

    All the best,

  • Dzulqarnaine Bin Abu Bakar - Porsche Cayenne S 2012


    Thanks, I appreciate your help, feedback and assistance during the selection process and your follow-on support in dealing with the banks etc after the decision has been made to purchase the car. This made the whole process effortless and smooth. I appreciate the fact that there was no hard selling during my initial visit and subsequent visit.


    Dzul A. Bakar
  • Khaled El Far - Porsche Cayenne 2011

    Hi Ammar,

    The pleasure is mine. Thank you very much for your help and support throughout the entire process.

    My wife is happy now and this is what matters.


    Khaled El Far
  • Darren Smith - Peugeot 207CC 2008

    Good Day Adnan,

    First of all thank you for all your help and assistance –As you might be aware I am very happy with all the services provided as I have already recommended you to a friend.(Mr louie who came to pick the car up with me)

    My experience with you has been extremely good on the 1st day when I said I would buy this you advised me to take the time to speak to others and make sure – as most other sales would have just bite the hand off for the sale – this one action alone shown me that your company is honest and trust worthy alone.

    The actual sale –docs –process etc.. I can’t thank you enough for all the company did for me I just basically turned up with the docs and then again to pick up the car while all commutation was well maintained. The insurance rate was competitive as I mentioned we did our own quotes with other company’s and the rate was around the same , the registration was done within 24 hours I was very impressed especially with the liaising with the bank.

    Again thank you (my wife also thanks you as she can’t wait to drive this now )

    Kind regards
    Darren Smith

  • Raza Ali Rashid - Lexus ES350 2008

    Dear Ammar,

    First of all, my sincere apologies for the very late response.

    I would like to thank you for your tremendous guidance and support in helping me select and decide upon my purchase.

    The vehicle is just like you described and I enjoy the experience every day, AlHamdolillah.

    The whole process was managed in a very smooth and efficient manner for which I am grateful.

    I will definitely refer to you and colleagues / friends who would be interested to purchase a vehicle.

    Kindest Reagrds,

    Raza Ali Rashid
  • Elwira Katkowska - Audi Q5 2012 Brown

    Dear Ammar,

    Thank you for your email.
    Your showroom has been recommended to me by several friends as an professional, liable, efficient place with great customer service providing all necessary support and assistance.

    I have to admit I am greatly impressed with the efficient support, fantastic customer skills and positive attitude. I really appreciate your patience regarding the delay in the process of fiance approval and help in registering the vehicle.

    I am recommending your showroom to all my friends confidently speaking all the superlatives relaying on my own experience.

    It was pleasure to deal with you and I hope this will be our long term relationship in terms of eventual future purchase.

    Best Regards,
  • Ehab Hafez - Porsche Cayenne S 2009

    Dear Ammar

    So sorry for the late response, but I was extremely busy in the last few days! I would like to express my sincere gratitude and appreciation for your services during the sales process!

    On a 1 – 10 ( High satisfaction) customer satisfaction rank, definitely, you will be on 10. Your follow up, customer centric approach and services made the car purchasing process and enjoyable activity!
  • David Evans - Land Rover LR3 2008

    Dear Ammar,

    Thank you for your message. Regarding feedback, given my situation with working in Doha and having 3 kids at weekends, I wanted an end-to-end solution from you with minimum hassle for me and my wife; and you provided that with excellence and professionalism. You went ahead and did the right things without asking about it and when you needed intervention, you sought it promptly and with courtesy.

    You have rendered your company and us a faultless service and we thank you again for that.


    David Evans. BSc (Hons).
  • Chris Jones - Porsche 911 4S Cabriolet 2008

    Hi Ammar,

    On the whole I was pleased with the experience. I appreciated your understanding when it came to my work schedule making it hard for me to get back to Dubai and get things sorted. I also appreciated you getting HSBC to visit your showroom to save me having to run around.

    Only thing I am disappointed with is the sound in the car is very bad – by that I mean the audio system / speakers. I neglected to check this during the test drive

    I would recommend you to any friends who were looking for a new car.



  • Arnaud Thulliez - Audi RS5 2012

    Dear Ammar,

    Thank you for your mail, I did enjoy the process with you to purchase this vehicle, you have been very efficient and professional, the process was all done in a timely matter, which I value! The showroom, information on the car, show room was all good.

    I would recommend keeping the car in the show room till collection to avoid exposure to the elements (I agree that the weather condition were exceptional that week) how ever I think it would be better...

    Also I will enjoy the car for now, I will certainly come to visit again once I decide to change the car.

    Thank you very much for your assistance.
    Best regards,

  • Roger Saliba - BMW 335 Sedan 2007

    Hey Ammar,

    From the moment i walked through the doors of Xconcepts Automobili i was greeted by a professional and knowledgeable team. As a customer purchasing a used car, you want to know that your money will be spent on a quality car and that is exactly what i got. Consistent communication and transparency is a key factor which swayed me in trusting Xconcepts Automobili and made my decision very easy. They facilitated the inspection of the car, proceeded with a full service, handled registration at the RTA and delivered the car on a silver platter. I highly recommend Xconcepts Automobili to anyone wanting to feeling pampered and walk out the doors with keys to the car of their dreams and a smile on there face.
  • Vladimir Kozul - Audi S5 2010


    I was very happy with service provided by your company and by you. Especially with whole paper work and delivery.

    All in all I happy and I will recommend your showroom to other people.


  • Gregory Didion - Volvo XC60 2009

    Hi Ammar,

    I was very pleased to have found the car in your showroom and to have dealt with you.
    It was a pleasure from the start. I guess the most important thing when buying a used car is transparence, clear information and efficient service. It's obvious you have a high standard of products and services, keep it that way.
    The small rectifications we requested were done 100%, the service for registration was perfect, the communication was clear and precise.

    Best regards,
    Gregory Didion
  • Sabri Sipahi - VW Tiguan 2012

    Dear Adnan,

    First of all I'd like to thank you for your excellent service and support throughout the process. You've been very helpful and I really appreciated it.

    Please rest assured that I'll be passing my recommendations to my network accordingly.

    Best regards

    Sabri Sipahi

  • Lee Richardson - Porsche Cayenne Turbo 2009


    Thank you for your note – Michelle is enjoying the car, she really likes it!!

    Thanks for executing the sale of the car very efficiently.

    The cars you do have in the showroom are all very clean, and I feel reasonably priced, quick turnover is certainly the way to go at a fair price!!

    Please let me know if you get anything interesting for myself, Porsche 911, M5 series BMW etc etc to trade with the Jaguar…….

    All the very best and have a good weekend…..

    Thanks again and cheers

  • Eisa Al Marzooqi - Porsche 911 Carerra S 2009
    Dear Ammar ,

    I want to thanks you for your effort and cooperation with me, iam so happy with my new car ,

  • Nick Fitzpatrick - Jaguar XK Coupe 2008


    Very happy with the service I received and would have no hesitation in using you again (in fact probably will when looking for my wife Louise’s car)


    Nick Fitzpatrick
  • Mark Stobbs - Land Rover LR3 2009

    Hi Adnan,

    Thank you for the e-mail. So far so good with the car.....

    You provided us with an excellent service and the quality of the vehicles you stocked was very impressive. Everything was done in good speed and we're very pleased with the way you handled the sales process.

    Will hopefully be back to you soon.

  • Ramon Vidal - Porsche Cayenne S 2008

    Dear Adnan,

    the whole experience has been great and prove of that is that I took one day in taking the decision of buying the car. So, 24 h to buy a car is cause yourself and the company behind give a good feeling of trust, that usually is the most important in a buy for a used car.

    On the other hand will like to tell you that i will give your contact to my friend who is looking for his company, 6 cars.


    Ramon Vidal

  • Mohammed Usri - VW Passat CC 2010

    Dear Adnan,

    Thank you for your email.

    My overall experience with X Concepts has been very satisfactory. I appreciate the quality of service, presentation and guidance offered, which led me to make a wise decision in purchasing the car.

    I would definitely recommend your organization to everyone. I hope to deal with you in future as well.

    Have a good day!!

    Thanks & Regards
    Mohammed Usri
  • Syed Zaid - BMW X5 2009

    Thanks for yr email Adnan!

    My experience has been great and would definitely recommend.


    Syed Hasan Zaid
  • Paul Oakley - Audi RS5 2011

    Dear Adnan

    Apologies for my delayed response I was travelling for much of the last few weeks.

    As I mentioned to you previously the whole experience of purchasing the car was made all the more enjoyable and stress free thanks to you. Your professional and courteous approach to your customer from the beginning, no pushy phone calls, and assistance throughout with the loan agreement, insurance and registration was fantastic and I would have no hesitation in recommending you to anyone wanting to buy a car.

    Thanks again for your help, I am really enjoying the car and have no doubt that I will be seeing you again.

    Best Regards
    Paul Oakley
  • Aladdin Galil - Chevrolet Corvette C6 2011

    Dear Adnan,

    I hope this email finds you well.

    I am sorry I am sending this too late but as they say, better late than never :)

    My overall experience buying the car from your showroom was great. I found the staff very friendly and helpful. I was very glad with the value added services you provided, including the free registration, window tinting and gifts.

    I would definitely stop by your showroom first when I consider buying another car in the future.

    Sorry again for the late reply and hope to see you soon.

    Thanks and regards,
    Aladdin Galil
  • Per Lilja - Volvo XC90 2009

    Dear Mr Khalil,

    Thank you for your e-mail. My experience with your service is very positive.

    The car is very nice. Wife loves it.

    Yours sincerely
    Per Lilja
  • Gary Molloy - Porsche Cayman S 2011

    Hi Adnan

    Apologies for the late reply, I don't use this e-mail address very often so I only just saw your e-mail.

    Thanks for the good wishes. In terms of feedback, my overall experience was positive. I found you personally to be professional and approachable and this made the whole process easier. Your showroom was clean and it appeared as though you had a good selection of well maintained cars.

    The financing and registration of the car was smooth and overall I was happy with your service. There are no areas where I could suggest something was lacking.

    Thanks again for your assistance and I'm sure we will be in touch in the future.


  • Darren Hicks - Land Rover LR3 2008


    Nice showroom
    Nice selection of cars
    Salesmen not 'hard sell' & seemed very honest about the vehicles & their history
    Flexibility & reasonable negotiation regarding price
    Good service regarding acceptance & transfer of car etc
    Other workers in the showroom were very courteous, clean & efficient

    I will definitely recommend you Adnan.

    Thanks again,

  • Guillermo Peralta - Mitsubishi Pajero 2011

    Dear Mr Khalil,

    Thank you, so far I am satisfied with the process, I always think as keep it simple and works better, in this particular case the only think that can give better customer service will be the parking lot, I just went 3 times but in all 3 times at different hours I needed to park really far since no available parking places, like I said overall it is very good, I have to admit I found xconcepts by chance maybe more publicity

    Thanks a lot! Success in next sales!

    With best Regards
    Guillermo Saucedo
  • Julio Garcia - Porsche 911 Carerra S 2008

    I had a very good experience with Ali and with all his team I must admit and this is why I bought from you guys instead of from Porsche directly.
    Just as a kind reminder, I am waiting to receive another set of keys of the car and to have the car sent to Porsche to fix the dent and small bump on the right hand side since was not done upon delivery. Please arrange for this last thing soon enough so I can give you the car while I am on vacation for 2 weeks since August 3rd.

    Sent from my iPad
  • Vinay Chandran - Audi Q7 2012

    Thanks Adnan.

    Appreciate the note and service provided.

    In terms of feedback:

    Strengths: (a) Very good product - the store is filled w/ cars that are well kept. This conveys a strong perception of quality; (b) knowledge of product - in my interactions with you I was able to infer your strong understanding of the luxury car market. Very helpful in informing customers of the choices @ hand; (c) Responsive - your flexibility and ability to turnaround the paperwork was much appreciated. Really helped me use the car over the weekend for our moving in activities.

    Areas of improvement: (a) Vehicle history - as you know I was quite surprised to hear about the minor accident that the car had. My recommendation is you keep a file that customers can view which clearly documents all repairs undertaken. Transparency really helps allay any fears and conveys your integrity

    Hope this is helpful.


  • Tracy Foster - Land Rover LR3 2008

    Hi Adnan

    The service that we have had from yourself and your team has been fantastic from start to finish. It’s a pleasure to have a company that takes care of the customers that walk into the showroom Thankyou.
    We will recommend your company to anyone that is looking for a car.
  • Stuart Allen - Audi S5 2010

    Dear Adnan,

    I would like to thank you and Ali for the exceptional service that you provided. I was pleasantly surprised by the whole experience and thus far has made the car that more enjoyable.

    I would highly recommend your company to friends and colleagues. If and when I am shopping for a new car I will be sure to visit you all first.

    Thanks again,

    Stuart Allen
  • Marcus Benham - Jaguar XF 2009

    Hi Adnan,

    Sorry for the delay in coming back to you, I’ve been busy with meetings for the last few days.

    I found the whole experience very good, there were delays due to me getting my labour contract, getting the car checked by Al Tayer and serviced but apart from that I found that you very always very helpful and professional.

    Marcus Benham
  • Anna Amin - Jeep Wrangler 2009

    Hello Adnan,

    I am very happy with my purchase and you have been very helpful from the beginning. My experience was very pleasant and stress-free so thank you very much for that.

    Best regards

  • Nicholas Freeman - Land Rover LR4 2010


    First class service - no complaints. Thanks to the team.

  • Lewis Hunt - Jaguar XF SV8 2009


    As was with purchasing the last vehicle the experience as a whole is very good - hence why I came direct to you guys when looking for a second vehicle.

    Very good service, always kept informed and excellent to deal with - no hesitation in recommending you and your staff to other prospective buyers.


  • Ajay Somaraj - VW Jetta 2011

    Dear Adnan ,

    Thanks a lot !

    First off , I'd say I'm extremely satisfied with the car . Everything about it just feels premium and the ride's great.

    Now back to the deal. Well it was absolutely perfect . I keep mentioning to everyone how easy you made it for me by handling all aspects involved in getting the car registered to delivering it to my doorstep.

    I sincerely appreciate everything you guys have done and am very thankful.

    Shall surely get back to you'll when i consider my next car although i don't want to think of cheating on my VW for now !

    Anyway , Have already recommended you guys to a few of my friends so hope it clicks.

    Once again , Thanks a lot.

    Best Regards
    Ajay Somaraj.
  • Anders Kron - Volvo S80 2007
    Hi Adnan,

    Thanks for your email.

    I’m very happy with your services and are happy to buy my second car from you.

    Thanks for your support!

  • Jorgen Svahn - Volvo XC90 V8 2008


    I would like to say that I am happy with the first moments in your showroom.
    Kind and quick response and arrangement of the test drive. Very good!
    Just one little drawback, it was wrong mobile phone number on the Salik tag application form.
    I am trying to solve it now, they have promised me that it possible to change afterwards.

    Best regards
    Jorgen Svahn
  • Ahmed Ibrahim - VW R32 2009

    Morning Adnan,

    Thanks for your mail.

    I really liked the way you're doing business.

    I liked your honesty and your pretty good knowledge about what you're selling.

    Also I liked you support with banks.

    Definitely this will not be the last time to deal together and I will recommend you to all my friends.


    Ahmed Khalil
  • Matthias Alexander - Jaguar XK8 2008

    Dear Adnan,

    Overall you provided a good service and carried out the entire transaction in a very professional and helpful manner. I recommend your company to colleagues of mine.

    Please let me know when I could bring the car to paint the front spoiler. I would need the car back on Thursday and the entire next week. Would it suit you best to arrange the painting in the week of November 20?


  • Jozina Frost - Land Rover LR2 2009

    Hi Adnan,

    I’d be happy to give you some feedback and would like to thank you very much for all your help. I really felt very welcomed and well taken care of throughout the whole process of buying the car (particularly by Adnan and Asim) and felt that you worked really hard to make sure the purchase ran smoothly and as quickly as possible. The car was in amazing condition when I picked it up and every time I entered the showroom I was offered coffee and met with such a nice welcome.

    I can’t imagine it going any better and I’ve already recommended you to many friends and family, which I will continue to do so.

    You really have a great team there and I hope the business continues to do well.

    In addition, I’d like to get my windows tinted sometime next week, which Asim said was possible through a company you know and he gave me a rough quote of 600 AED. Just let me know which day – any day after Sunday – and I’ll arrange to drop the car in first thing. Is 30% the maximum legal window tint?

    Thanks again!


  • Saeed A Kawash - VW Touareg 2006

    Dear Adnan,

    Thanks for your attention & care. I would like to thank the whole e team for
    the good hospitality and assistance in every step. Today I have registered
    the car because I was busy in business but it is at Garrage due to electric
    sparks / coils due to engine washing by water. Therefore it is a good point
    to pay attention and to notify the company which perform the cleaning of
    your showroom cars in which engines shall not have direct water or other

    Again thanks for asking and it was kind of you

    Note: Please provide copy of the documents which I have signed due to
    printer error at that time

    again thanks

    Saeed A. Kawash
    Head Of Admin & Personnel
  • Khaled Ahmed - VW GTI 2011

    Dear Mr. Adnan Khalil,

    I would like to thank you and im really appreciating the help i have been provided by you and your company, it was a great experience and it ended by getting a real perfect car.

    Thank you very much and rest assure that i will recommend your company to friends and relatives.

    Please send my regards to Mr. Ali

    Khaled Ahmed
  • Eeman Bin Anwer - Porsche Cayman S 2010

    Dear Ali & Adnan,

    Thank you for helping me with the purchase of my car.

    It was an extremely pleasant and comfortable experience from the first time I walked in. Your sales staff was extremely welcoming and attentive. I truly enjoyed with each and every one of them, including the sales support staff.

    More than a car, your team sold me trust and above all a relationship. I will be gladly recommending you to my friends and colleagues. I look forward to my next purchase with you.


    Eeman Bin Anwer
    Vice President
  • Shadi Kuffash - Audi A5 2009

    Dear Adnan,

    It was a great pleasure dealing with you and your organization. I enjoyed the VIP service a long with the honesty and the customer care provided. I truly appreciate your professionalism and constant follow up on my requests which tend to be over board sometimes.

    Thanks and I will definitely recommend you to my friends and colleagues

    Shadi Khuffash
  • Grant Porter - Mini Cooper Clubman S 2008


    Thanks for mail. My wife loves the car. Entire process was simple and straightforward. Waseem is an asset. He couldn't do enough to help and the car itself is perfect.


  • Ayman Youssef - BMW X5 2008

    Dear Adnan,

    I would like to thank you and X Concepts Automobili for the great assistance and help you provided me with in order to get my beautiful car.

    In every step of the process you and your team over exceeded my expectations, everyone was really helpful from the time I called to ask for the car, going through insurance arrangement and getting the car registered under my name.

    Everything you promised was delivered better than what I thought.

    I believe you have the right slogan Selling Trust because this is what I have experienced.

    I will strongly recommend you and X Concepts to anyone who is considering buying a car in Dubai


    Ayman Youssef
  • Anders Kron - Volvo XC90 2008

    Dear Adnan,

    Thank you for email.

    I’m satisfied with the car (Volvo XC90) I bought from your company last week. I found yourself and the staff as very helpful and professional and the showroom in a good location.

    Best Regards
  • Dragica Stojanovic - Mercedes C180 2010 White

    Dear Adnan,

    I would like to thank you for your assistance with my car purchase, it was dealt with professional and efficient manner.
    I am pleased with my car although there are some of the bits that are missing. I would appreciate if you could provide the service book or the receipt of the service done on the car and you promised to get the second key for the car as I only received one key.
    I am looking forward to hearing from you soon.


    Dragica Stojanovic
    GP Dentist
  • Farid Ashriov - Jaguar S Type 2005

    Dear Mr.Adnan,

    I have got my Jaguar in Almaty Kazakhstan. I want to thank all your staff for help!

    Best regards,
  • David MacDonald - Audi Q7 2010

    Really appreciate this follow up message Adnan.
    I was really delighted by the way I was treated by both yourself & Ali. You made buying the car a pleasant experience.
    The car is fantastic and I thank you again for all your support.
    Best wishes for the rest of the year with your business.
    Regards David.
  • Geoff Pontefract - Audi S8 2009

    Took the car for a good drive today.

    Very happy with it.

    Still have to work out navigation and a few of the accessories.

    Geoff Pontefract
    Construction Director
  • Nicolas Villemin - Porsche Boxster 2010

    Dear Adnan,

    Thanks for your mail.
    The whole process went smooth and in a very timely manner – 7 days (trade in, loan approval etc....)
    Car is great and enjoying it

    Thank you XConcepts Automobili

    NB. Let me know once you receive the second key.

    Nicolas Villemin
    Director of Business Development

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